We're sorry to see you're not satisfied with your PrimaDonna Elite Espresso Machine. Please complete the below form to start the 90 Day Money Back Guarantee process. 90 Day Return Policy: To be eligible you must have purchased your machine on delonghi.com, registered your product and are submitting your claim after 30 days of purchase. Please confirm eligibility before submitting your claim, you can read the full terms and conditions here

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